CasinoVibes Terms and Conditions

Welcome to CasinoVibes. By accessing or using our platform at casinovibes.com, you agree to be bound by the terms and conditions set out in this document. Please read this agreement carefully before registering an account or placing any bets. Our terms govern your use of all services offered through our casino, and if you do not agree with any provision contained herein, you must not use our platform. These terms constitute a legally binding agreement between you and TH Gambling N.V., the entity that operates CasinoVibes.

1. About Us

At CasinoVibes, we are operated by TH Gambling N.V., a company registered under number 146982 at 6 Telamonstraat, Willemstad, Curaçao. We hold a valid gaming licence issued by the Government of Curaçao (GCB), licence reference OGL/2024/1468/1024. Our CasinoVibes platform has been operating since 2023 and serves players across Canada, New Zealand, and other permitted jurisdictions. We are a sister brand of ArcaneBet and are committed to delivering a secure, fair, and entertaining gaming environment.

2. Eligibility and Account Registration

To use our services, you must meet the following eligibility requirements:

You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher.
You must not be a resident of any restricted country listed in our restricted jurisdictions policy.
You must provide accurate, truthful, and complete information during the casino vibes login and registration process.
You are permitted to hold only one account with us at any time.
You must not register or play on behalf of another person.

At CasinoVibes, we reserve the right to request identity verification documents at any time. Failure to comply may result in account suspension or termination. We take responsible gaming seriously and do not knowingly allow minors to use our services.

3. Restricted Jurisdictions

Our CasinoVibes services are not available to players located in certain countries. Restricted territories include, but are not limited to, the United States, United Kingdom, Australia, Germany, France, Spain, the Netherlands, Sweden, and Curaçao itself. A full list of restricted countries is available on our website. If you access our platform from a restricted jurisdiction, we may immediately terminate your account and forfeit any related balances where permitted by law.

4. Deposits and Withdrawals

4.1 Deposits

We accept a wide range of payment methods to fund your account, including Visa, Mastercard, Maestro, Interac e-Transfer, Interac Online, Skrill, Neteller, MuchBetter, MiFinity, Rapid Transfer, and cryptocurrencies such as BTC, ETH, LTC, and USDT via CoinsPaid. Our minimum deposit is €10 or C$15 (or currency equivalent), though this may vary by payment method. We support transactions in CAD, EUR, USD, GBP, NOK, and select cryptocurrencies.

4.2 Withdrawals

At CasinoVibes, we process withdrawal requests in a timely manner. Our approval time is under 8 hours for e-wallets and crypto, and under 24 hours for bank transfers, during business hours of 09:00–17:00 CET. Estimated cashout times are as follows:

E-wallets (Skrill, Neteller, MuchBetter, MiFinity) and Crypto: under 1 business day
Interac and Rapid Transfer: 1–2 business days
Credit Card: 1–3 business days
Bank Transfer: 4–5 business days

Our minimum withdrawal amounts are €10, £10, $20, C$15, or 0.4 mBTC depending on your selected currency. Net wins exceeding €10,000 in any given period will be paid in monthly instalments of no less than €10,000 per month.

5. Bonuses and Promotions

Here at CasinoVibes, we offer a variety of bonuses and promotions. Our welcome offer provides new players with a 150% bonus up to C$300 plus 50 Free Spins on Zeus vs Typhon using the code POSITIVEVIBES. A minimum qualifying deposit of C$15 applies. Wagering requirements of 35x apply to both the bonus amount and free spin winnings, and must be completed within 30 days. The maximum bet during wagering is C$7 per spin or C$0.70 per bet line.

Please note the following key conditions regarding our casino vibes no deposit bonus and other promotional offers:

The welcome bonus is available to new players only and is not valid for cryptocurrency deposits.
The welcome offer is not valid for players registering from Finland.
Casino vibes free spins winnings are subject to the same 35x wagering requirement.
We reserve the right to modify or withdraw any bonus at any time.
Abuse of bonus terms, including collusion or multi-accounting, will result in disqualification.

Our CasinoVibes Championship runs as a slot leaderboard with €2,500 in prizes distributed every two weeks. We also offer a Weekend Rakeback Race providing 15% cashback on net losses from Friday to Monday, up to C$700, with a minimum deposit of C$75 and 1x wagering within 7 days. Additionally, our Refer a Friend programme rewards you with C$15 per referral, plus up to C$1,500 based on your friend's first qualifying win.

6. Loyalty Programme

We operate a 9-level loyalty club that rewards dedicated players with Loyalty Points and Loyalty Coins. As you progress through our levels, the coins earned per point increase significantly — from 1 coin per point at Level 1 to 25 coins per point at Level 9. Every 100 coins equals €1 in bonus credit, subject to 5x wagering within 7 days. Our VIP tiers unlock additional perks including a dedicated 24/7 personal representative, exclusive CasinoVibes promotions, bespoke cashback arrangements, and personalised gifts and experiences.

7. Fair Play and Responsible Gaming

At CasinoVibes, we are committed to promoting responsible gambling across all of our services. We provide tools including deposit limits, session limits, self-exclusion options, and reality checks to help you manage your play. If you believe you may have a gambling problem, we encourage you to contact our support team or visit recognised problem gambling organisations in your region. We may impose restrictions on your account if we identify patterns of problem gambling behaviour.

8. Game Availability

Our CasinoVibes library features over 6,000 games from 52 providers, including Evolution, Microgaming, Pragmatic Play, Hacksaw Gaming, Nolimit City, BGaming, and NetEnt. We offer slots, Megaways titles, table games, live casino with Evolution Gaming, jackpots, bingo, virtual sports, video poker, roulette, blackjack, and sports betting. Our Play Together and Bet Behind features provide a unique group gaming experience. We are available on desktop and mobile browsers, making it simple to enjoy CasinoVibes from any device.

9. Customer Support

Our support team is available via live chat between 08:00 and 02:00 CET, by email at support@casinovibes.com, and by phone at +31 6 44 28 36 07. We provide assistance in English, French, Finnish, Spanish, and Norwegian. We aim to resolve all queries promptly and professionally.

10. Amendments and Governing Law

We reserve the right to amend these terms and conditions at any time. Continued use of our CasinoVibes platform following any such amendments constitutes your acceptance of the updated terms. These terms are governed by the laws of Curaçao, and any disputes arising shall be subject to the exclusive jurisdiction of the competent courts of Curaçao. If you have any questions about these terms, please do not hesitate to contact us.

Content updated: July 13, 2026